Security Information

Protect Yourself

Fraud Monitoring & Alerts

We actively monitor your accounts for suspicious activity. Call (903) 645‑2251 immediately if anything seems off

Stay Informed & Alert

Regularly review statements and transactions. Consider quarterly fraud alerts and yearly credit reports as added protection.


Computer & Online Safety

Use Secure Devices

Keep your operating system, browser, and antivirus up to date. Avoid clicking suspicious links or pop‑ups.

Practice Strong Login Habits

Create unique, strong passwords and avoid sharing them. Always type “www.thnb.bank” to access your accounts.


Phone, Mail & Scam Protection

Be Wary of Phishing/Vishing/Smishing

Texas Heritage National Bank will never request personal information through unsolicited calls, texts, or emails. All communication will be conducted from official Texas Heritage National Bank channels.

Guard Your Mail & Documents

Shred statements, secure your mailbox, and opt for e‑statements to reduce risk.


ATM & Card Security

Avoid Skimming Devices

Inspect ATMs and point-of-sale machines before use. If something looks tampered with, don’t use it.

Protect Your PIN

Never share your PIN with anyone. When using it in public, cover the keypad to protect your PIN.


What to Do If You See Unusual Activity

Call us right away at 903-645-2251

We’ll help you lock down your account, investigate issues, and issue new cards or credentials if needed.