Dear Valued Customers,
It has come to our attention that some of our customers have received postcards regarding mortgage insurance that may be misleading. We want to assure you that these postcards are not initiated or sent by Texas Heritage National Bank.
The postcards contain a phone number prompting recipients to call and enter their Mortgage ID#. Upon calling, a recording claims that you are entitled to information about mortgage protection coverage, suggesting it was promised to you when your loan with us closed on a specific date. However, this is not the case.
We urge you not to call the provided phone number and refrain from sharing any personal information.
The bottom of the postcard states that all information is provided by LeadPros and is not affiliated with Texas Heritage National Bank. If you have any questions or concerns about your mortgage or any related services, please reach out directly to your mortgage officer. Your security and peace of mind are of utmost importance to us, and we are here to assist you in any way we can.
Thank you for your attention to this matter.
Texas Heritage National Bank